We at ForeclosureWatch.com are committed to keeping our individual and business clients informed about how we use the information we gather from users through the use of our website (“Site”).
Questions regarding this Policy should be directed to [email protected]
or we may also be contacted directly at the following address:
65 Old Solomons Island Road, Suite 208
Annapolis, MD 21401
What information does ForeclosureWatch.com collect from you or about you?
In order to better provide you with numerous products and services, our Site collects two types of information about its visitors: Personally Identifiable Information and Non Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our Site.
Personally Identifiable Information:
“Personally Identifiable Information” refers to information that lets us know the specifics of who you are and can be used to identify, contact or locate you. Personally Identifiable Information is requested when you register with us, order a product or service, fill out surveys, correspond with us, or otherwise volunteer information. Personally Identifiable Information might include your name, mailing address, telephone number, mobile phone number, email address, and other identification and contact information. For example, certain online forms on our Site request that consumers provide financial details about their property search, household income and credit history credit card number or checking account details (or a physical check or money order if using such payment method while ordering via mail); whenever we do so, we will attempt to provide a link to this Policy so that you can confirm how this information will be used.
Non Personally Identifiable Information:
“Non Personally Identifiable Information” refers to information that does not identify a specific individual by itself or in combination with other information. This information typically relates to your activity on our Site, and may include the website’s Uniform Resource Locator (URL) that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol (IP) address. A URL is the global address of documents and other resources on the Internet. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (TCP/IP) network, such as the Internet. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet, allowing Internet servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop. This information may be compiled and analyzed on both a personal and an aggregated basis.
Where do we collect information from you and how do we use it?
Our primary goal in collecting information is to provide our customers and realtor clients with a superior customized online experience. Among other things, we use customer contact information to relay information and communications, contact prior subscribers to inform them of their order status, to remind individuals of events or the availability of property types through our alert service(s), to send service emails, newsletters, and promotional emails from us or third parties, and to connect customer with valuable goods and services. We may perform statistical analyses of aggregate or segmented customer behavior. This allows us to measure relative interest in the various areas of our Site for development purposes and to improve the design of our Sites. We may also use information to notify you about updates to our Site, to complete user initiated transactions, and to contact you directly, or through our third-party service partners, for marketing purposes. In addition, we may seek to update your personal information in our records through third party services that provide updated names, emails, addresses, phone numbers, and other information. We may then use this acquired information to enhance our services or marketing efforts to you.
When you set up a paid account we collect, for example, your name, email and telephone or mobile number. We may send you newsletters and promotional emails (as described below). Upon signing up for a paid account we may contact you by either email or telephone to determine how we can best serve your needs. We may also give you the opportunity to receive periodic updates regarding our services.
Surveys and Polling:
In order to improve our services to you, we may ask some of our users to voluntarily complete surveys online or via telephone, which may be collected by an independent third-party. Individual survey answers are confidential, although Non Personally Identifiable Information may be collected and disclosed to third parties. If you do not wish to participate in a survey, simply decline to participate when asked.
Newsletters & Promotional Emails:
We may offer free electronic newsletters and promotional emails for products and/or services offered on our Site, or from our third party partners, as a service to our customers from our Site. We may send you newsletters and emails periodically listing current specials and deals from us or through our third party service partners. There may be opportunities to subscribe to an email list that will send you information about the events on our Site, but we will only add you to the list with your consent. You may opt out of receiving any such newsletters and promotional emails as described below.
Other Information You Provide:
If you contact us by telephone, email or letter, we may keep a record of your contact information, correspondence or comments. If you report a problem with our Site, we may collect such information in a file specific to you. If you provide us feedback through our Site, by email or by calling one of our customer service representatives, we may ask for your name and email address in order to send you a reply. If other users or third parties send us correspondence about your activities on our Site, or if you are the recipient of products sent by another customer, we may keep the information in a file specific to you. We store this information for the purpose of sending one or more emails in connection with such an event.
Hint and Reminder Services:
If you choose to use an email a friend, reminder, or other service on our Site, we may ask for and store the name, email address, mailing address, telephone number, mobile phone number, other identification and contact information, of you or another person so that we may send them or you a message about an event. We store this information for the purpose of sending one or more electronic newsletters or promotional emails in connection with such an event. Misuse of our service by providing false email addresses or posing as someone else when sending a greeting or email may result in legal action and the disclosure of information about you, including your computer’s IP address, as part of any investigation into your actions.
With respect to our co-branded sites maintained by us in conjunction with our business partners, we may share information collected by us to our business partners under our separate agreements with them. These business partners may use your personal information to communicate with you about offers from us as well as offers from such partners. If you opt out of receiving newsletters and promotional emails from us, you will automatically opt out of receiving newsletters and promotional emails from such business partners through their use of personal information which we collected from you on our co-branded sites and which we provided to such business partners. We may ask you to share your information with our business partners via an opt in or opt out request on such sites. Please note that with respect to personal information our third-party business partners may collect from you independent of us and outside the scope of co-branded or private label sites maintained by us on our servers, we will have no control over the use of such information by such third-party business partners and the use and gathering of such data will be subject to the third party’s privacy policies.
Non Personally Identifiable Information:
We use Non Personally Identifiable Information to analyze request usage patterns, and other customer behavior so that we may enhance our Site, products and services, and for our marketing purposes. For example, this allows us to measure relative customer interest in the various areas of our Site for development purposes and to improve the design of our Site. We also may use your IP address to diagnose problems with our servers and software and to administer our Site. We reserve the right to use and disclose Non Personally Identifiable Information to any third-party in our discretion. For example, we may share aggregated or segmented statistics about pages viewed on our Site and sales and other shopping information with third parties.
Who is collecting your information?
Except as otherwise expressly discussed in this Policy, we are the only entity collecting your information. This Policy only addresses the use and disclosure of information we collect from you online via the Site. We encourage you to ask questions and to be very cautious before you disclose your Personally Identifiable Information to others.
Third-Party Advertising Service Partners:
Third-Party Survey Providers:
From time to time, we may utilize the services of third-party survey providers that may collect Personally Identifiable Information from you for certain services, including voluntary surveys that are conducted on our behalf and certain of our reminder services. This may include information regarding you, as well as third parties about whom you provide information. If you chose to participate in these surveys, or use these services, this Personally Identifiable Information may be stored on the servers of the third-party survey providers used by us, but this Personally Identifiable Information will remain the sole property of us and will be handled in accordance with this Policy.
Third-Party Traffic Tracking Providers:
In addition, we may employ one or more third-party service partners that track the traffic on our Sites. However, the only information that may be gathered by such third parties is Non Personally Identifiable Information, with the exception of email addresses.
With whom do we share your information?
You expressly consent to the sharing of your Personally Identifiable Information with third-parties as described below.
Third-Party Service Providers:
We may share your Personally Identifiable Information with our third-party service providers for tracking purposes, to charge your credit card (or process your check or money order, as appropriate), fill your subscription, improve the functionality of our Site, customize our marketing efforts with you and perform statistical and data analyses, deliver promotional emails to you from us, or to provide us other services we request. These third parties may not use your Personally Identifiable Information other than to provide the services requested by us.
For example, we must release your credit card number to confirm payment. We also share website usage information we gather from visitors to our Sites who have received a targeted promotional campaign with our third-party advertising service partner for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. For this purpose, we and our third-party service partners note some of the pages you visit on any one of our Sites through the use of clear GIFs.
From time to time we develop business relationships with companies that provide or act as a broker for services that we believe to be of value to our clients. In these cases we facilitate the introduction of individuals searching for Real Estate related information and participating Third-Party Services Providers who offer services to consumers. Therefore, we will be sharing certain Personally Identifiable Information with Site participants and Third-Parties with whom we have a relationship. This will not include any payment or credit card data, but will include information, such as your contact details, property description, and other basic information you have voluntarily submitted on Site
Direct Marketing Companies:
From time to time we may disclose certain information (names, postal addresses and non-sensitive transactional information) to direct marketing companies. You may opt out of this disclosure as described below.
Your California Privacy Rights:
In certain circumstances under California law, consumer customers of Site are entitled to certain information regarding any personally identifiable information (as defined by certain California laws) we may share with direct marketing companies. Personally identifiable information generally is defined under California law as information that identifies specifics about an individual and can be used to identify, contact, or locate an individual including that individual’s name, mailing address, telephone number, mobile phone number, email address and other identification and contact information. If you are an eligible customer of Site and would like to receive a list detailing the types of personally identifiable information we share with direct marketing companies and the names and addresses of all direct marketing companies that we provide personally identifiable information to, please email us at [email protected]
We will respond to any request for information at such email address within thirty (30) days.
Non Personally Identifiable Information:
We may provide Non Personally Identifiable Information, including aggregated or segmented statistics about our customers, sales, traffic patterns, and related Site information, to third parties.
Friends and Other Third Parties You Select:
If you are using an email a friend or reminder service on our Site, then you may have the option of sharing your Personally Identifiable Information, as well as information that you have entered regarding third parties, with others. If you share this information with third parties, these parties may disclose or use this information in ways not described in this Policy.
Third-Party Partner Companies:
If you provide any of our third-party partner companies with consent for ForeclosureWatch.com to provide your Personally Identifiable Information to such company, then we will provide such information to them. You acknowledge and agree that we may rely on the third-party company’s representation that it has received such consent.
Enforcement of Law and Other Disclosures:
We may disclose Personally Identifiable Information if we believe in good faith that such disclosure is necessary to comply with relevant laws or to respond to subpoenas or warrants served on us or to protect or defend the rights, property, or safety of our users, other and ourselves. For example, we may release account information when we believe that such release is reasonably necessary to enforce or apply our Terms and Conditions of Use or to protect or defend the rights, property and safety of our users, others and ourselves. We may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order or subpoena or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
Merger and Acquisitions:
In the event of a merger, consolidation, or sale or transfer of all or substantially all of the assets or business of our corporate entity or Site, one of the assets that would generally be transferred is the information we collect from our visitors and customers (including both financial records and consumer information). However, the use of this information by any successor entity would still be governed by the terms of this Policy, as amended from time to time, including any amendment after such transaction.
How may you update, correct or delete your Personally Identifiable Information? Information About You:
During the online registration and profile management process you can review, change or delete the information that you have submitted. You may change any of your personal information in your account(s) online at any time. You may ask us in writing via mail or email at [email protected]
to have the information on your account deleted, updated or corrected; however, because we keep track of past transactions, you cannot delete information associated with past purchases. We may also be required by law or otherwise to keep certain information and therefore will not delete it or will delete it only after we have fulfilled the applicable requirements. Note that we may retain changed or deleted information for archival or other purposes.
Information About Others:
As described above, if you are using an email a friend or reminder service on our Site, we may ask you to provide certain information about you or a friend or other third parties. You, the friend, or other third-party, may contact us at [email protected]
to request the removal of such information from our database.
You should carefully review privacy policies of any third-party sites accessible from any of our Sites and any co-branded websites not covered by this Policy.
We also may have co-branded websites that are maintained by us in connection with one or more of our third-party business partners but which sites do not contain this Policy or a link to this Policy. When you submit information to one of these websites, the websites may share your information with ForeclosureWatch.com and our third-party business partners or just with our third-party business partner. Note that these websites may contain, or link to, privacy policies that contain terms and conditions different than those contained in this Policy. Again, this Policy only pertains to the information ForeclosureWatch.com collects from the Site and we are not responsible for the privacy policies or practices of our business partners. We encourage you to read the privacy policies of those co-branded sites so that you will always know what information we gather and what information is gathered by our third-party business partner, how each of us might use that information, to whom each of us will disclose it and what choices you have.
Contacting us about privacy questions or concerns.
If you have any questions about this Policy, the practices of any of our Sites, or your dealings with any of our Sites, please contact us by sending a letter to: ForeclosureWatch.com, 65 Old Solomons Island Rd., Suite 208, Annapolis, MD 21401, or by sending an email to [email protected]